Privacy Policy

1. What we collect

  • Account & contact: name, email, phone, address.

  • Enrollment data: courses purchased, access logs, progress, assessments.

  • Payment metadata: transaction IDs, method, status (processed securely by SSLCommerz; we do not store full card numbers).

  • Technical: device info, IP, cookies, analytics events to improve the service.

  • Support: messages, tickets, and call/chat records for quality and training.

2. Why we collect it (legal bases)

  • To deliver the service you purchased and support your account (contract).

  • To process payments and prevent fraud (legal obligation/legitimate interests).

  • To send important service updates (legitimate interests).

  • With your consent for optional marketing communications (you can unsubscribe anytime).

3. Cookies & analytics

We use cookies to keep you logged in, remember preferences, and analyze site usage. You can control cookies in your browser, but some features may not work without them.

4. Sharing & processors

We share data with trusted processors only as needed to operate our services, such as:

  • Payment processing: SSLCommerz

  • Email/notification & hosting providers

  • Learning platforms & analytics tools
    We do not sell your personal data.

5. Data security & retention

We use reasonable technical and organizational measures to protect data. We retain data for as long as needed to provide services, meet legal/accounting obligations, and resolve disputes.

6. International transfers

Your data may be processed in countries other than yours. We take steps to protect it under applicable data protection laws and contracts.

7. Your rights

Subject to law, you may access, correct, update, or delete your personal data; object to/limit certain processing; and request a copy (data portability).
Contact: support@nginstitutes.com

8. Children

Our services are intended for learners typically 13+. If you believe a child’s data was provided without consent, contact us to remove it.

9. Marketing communications

You can opt in/out of newsletters or promotions anytime via unsubscribe links or by contacting us.

10. Changes to this Privacy Policy

We may update this Privacy Policy. Updates will be posted here with a new effective date.

Last updated on Aug 21, 2025